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FAQs



Q: Who are social workers and what do they do?

A: Social workers are licensed mental health professionals trained to help people find solutions to many emotional problems from daily crises to life's most difficult situations. Social workers accomplish this through a unique combination of psychotherapy, active problem solving and direct connection with the network of community resources. For more information about social work and social workers, please visit www.HelpStartsHere.org.

Q: When would I want to see a social worker?

A: You may want to speak with a social worker when you or your family are dealing with an illness and having difficulty coping. Talking with a social worker can offer an objective perspective. Social workers share knowledge gained by helping other patients and families in similar situations. Social work services are available to you and your family throughout your care at Humboldt General Hospital.

Q: Why choose a social worker?

A: Social workers are trained in individual, couple, family, and group counseling. Their training is unique in that it focuses on the environment as well as the individual. Social workers are skilled in mobilizing family, friends and community resources to help solve problems.

Q: Who does the social worker collaborate with?

A: Social workers work with you and your family to help address your concerns. Social workers also collaborate with your physicians, members of your health care team, and community care providers to address the problems which can affect your health and well-being.

Q: Are social work services confidential?

A: As professionals, social workers respect patient confidentiality and adhere to the National Association of Social Workers Code of Ethics. Social work services are confidential, with some very limited exceptions your social worker will discuss with you. Social workers at Humboldt General Hospital work as part of the medical care team. After discussion with you, they will share with the team only the information that is relevant to your medical care.

Q: How much do Humboldt General Hospital's social work services cost?

A: Inpatient and some outpatient social work services are included in your hospital charges. Many outpatient social work fees are covered by health insurance. The amount of coverage varies according to the policy. For more information contact your insurer or call the HGH Social Services Department.

Q: How do I reach a Humboldt General Hospital social worker?

A: If you or your family would like to visit with a social worker, please speak with your physician or nurse. You can also call the Humboldt General Hospital Social Services Department at 775-623-5222, ext. 1440.

Q: When are social workers available?

A: A social worker is available during business hours, from 8 a.m. to 5 p.m. Monday through Friday. There is also a social worker available after hours for hospital emergencies.